Terms and Conditions

Effective Date: 20/08/2024

Welcome to Star Tour Travel. By using our website, services, or making a booking through us, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

---

1. About Star Tour Travel

Star Tour Travel is a third-party, commission-based service provider offering travel-related booking assistance including flights, hotels, cruises, vacation packages, rental cars, and related services. We do not own or operate any airlines, hotels, or transport companies. We act solely as an agent facilitating reservations between you and the actual service providers.

---

2. Booking & Confirmation

• All bookings made through Star Tour Travel are subject to availability and final confirmation from the respective service providers.

• You are responsible for providing accurate traveler information (e.g., names, travel documents, contact details).

• Bookings are confirmed only after full payment and receipt of a booking confirmation email or voucher.

---

3. Pricing & Payments

• Prices are dynamic and may change until booking is confirmed.

• Payments are collected on behalf of the respective third-party providers.

• We may earn a commission from bookings made through our platform.

---

4. Changes, Cancellations & Refunds

• All changes or cancellations must comply with the specific policy of the booked airline, hotel, cruise, or service provider.

• Star Tour Travel will assist with processing your request but does not guarantee approval or refunds.

• Refund timelines vary and may take up to 30 business days, depending on the provider and payment gateway.

• Non-refundable or promotional bookings may not qualify for refunds or changes.

---

5. Limitation of Liability

• We are not liable for delays, cancellations, overbookings, service failures, loss of baggage, visa denials, or any direct/indirect losses arising from actions of third-party providers.

• In case of disputes, compensation or support (if any) is subject to the terms of the actual provider.

---

6. Travel Documents & Visa

• It is your responsibility to ensure that you possess valid passports, visas, and travel documents.

• Star Tour Travel may offer guidance but does not guarantee visa approval or entry rights into any country.

---

7. Service Use & Conduct

• You agree to use our services only for lawful purposes and not to misuse or attempt to damage, hack, or disrupt our system or third-party services.

• We reserve the right to cancel bookings or restrict access to users suspected of fraudulent activity.

---

8. Affiliate & Partner Bookings

• If you book through an affiliate or partner, you agree to their sub-terms and our shared policies.

• Star Tour Travel is not responsible for miscommunication or service issues caused by third-party agents or resellers.

---

9. Changes to Terms

• We may update these Terms and Conditions at any time. Continued use of our services constitutes your agreement to the updated terms.

---

10. Contact Us

For questions, disputes, or support: 📧 Email: hello@startourtravel.com
📞 Phone: (888) 504-2559
🌐 Website: www.startourtravel.com