You can book a hotel via our website, mobile app, or by contacting our travel support team. We offer hotel options worldwide across various budgets.

Yes, during booking, you can select the room category (e.g., standard, deluxe, suite) and view available amenities like Wi-Fi, breakfast, or pool access.

This depends on the hotel and the rate plan selected. Some rates include breakfast, while others are room-only. Details are provided before booking confirmation.

Yes, we assist with group bookings and extended stays. Contact us directly for customized deals and pricing.

Yes, changes are allowed based on hotel policy and room availability. Change fees may apply depending on the rate selected.

Minor name corrections may be allowed. Full name changes or transferring bookings depend on the hotel’s policy. Please contact our support for help.

You can request an upgrade through our team or directly at the hotel during check-in, subject to availability and additional charges.

Yes, stay extensions are possible. Contact us early to confirm room availability and any additional charges.

Yes, many hotels allow cancellations within a certain time window. Check the cancellation policy in your booking confirmation.

It depends on the hotel policy. Some bookings are fully refundable, while others may carry a penalty or be non-refundable.

This is called a no-show, and most hotels charge the full booking amount. Refunds are usually not applicable in such cases.

Non-refundable bookings cannot be canceled for a refund. However, in special cases, we can check with the hotel for exceptions.

Refunds are issued to the original payment method within 7–10 business days after the hotel confirms the cancellation.

Only if your booking was made under a refundable rate and canceled within the allowed window. Partial refunds apply for late cancellations.

Some hotels offer partial refunds for early check-out, but it depends on their policy. We’ll help request it, but it is not guaranteed.

If this occurs, contact us immediately. We’ll assist in arranging an alternative hotel or securing a full refund.