Effective Date: 24/02/2024
Last Updated: 14/12/2024

Star Tour Travel (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you access or use our website, mobile applications, or booking services.

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1. Information We Collect

We collect the following types of personal and non-personal information:

a. Personal Information

• Full Name

• Contact Details (email address, phone number)

• Address (billing or mailing)

• Travel Information (passport details, flight preferences, hotel details)

• Payment Information (processed securely through payment gateways)

• Identity Documents (if required for visa/travel compliance)

b. Non-Personal Information

• Browser type, IP address, device information

• Usage patterns, cookies, and session data

• Clickstream and booking behavior

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2. How We Use Your Information

We use your data to:

• Process bookings and reservations for flights, hotels, cruises, and other travel services

• Communicate booking confirmations, updates, and support

• Facilitate refunds, cancellations, and changes

• Improve our website, services, and user experience

• Send promotional offers and newsletters (only if you opt in)

• Comply with legal and regulatory requirements

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3. How We Share Your Information

We may share your information with:

• Third-party travel providers (airlines, hotels, cruise lines, car rental companies, etc.) to complete your bookings

• Affiliate partners or sub-agents if you booked through them

• Payment gateways for secure transactions

• Government authorities when required by law or immigration rules

• Service providers assisting with website operations, analytics, or communications

We do not sell your personal data to third parties for direct marketing purposes.

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4. Cookies and Tracking Technologies

We use cookies to:

• Enhance site performance and speed

• Analyze usage behavior

• Remember login and booking preferences

• Deliver relevant ads or promotional content

You can manage cookie preferences through your browser settings.

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5. Data Security

We implement strong technical and organizational measures to safeguard your data, including:

• SSL encryption

• Secure payment gateways

• Restricted data access

• Regular system monitoring and vulnerability checks

However, no system is 100% secure. You share information at your own risk.

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6. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request data deletion

• Withdraw consent to data processing

• Opt out of marketing communications

To exercise your rights, contact us at [Your Email Address].

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7. Data Retention

We retain your information only as long as necessary to:

• Fulfill bookings and customer support

• Comply with legal, tax, and audit requirements

• Provide continued user support and marketing (if opted in)

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8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.

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9. International Data Transfers

If you are located outside our operating country, your data may be transferred to and processed in countries with different data protection standards. By using our services, you consent to such transfers.

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10. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services implies acceptance of the updated terms.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Star Tour Travel
📧 Email: hello@startourtravel.com
📞 Phone: (888) 504-2559
🌐 Website: www.startourtravel.com