You can book through our website, call our travel experts, or visit our office. We offer cruise packages with top global cruise lines.

You’ll need traveler names (as per passport), travel dates, destination preferences, and cabin category. Passport details may be required during booking or check-in.

Yes, we help you pre-book shore excursions, spa treatments, dining reservations, and other onboard services before you sail.

It’s not mandatory, but strongly recommended to cover medical emergencies, cancellations, and trip interruptions.

Yes, changes may be possible depending on the cruise line’s policy and availability. Fees may apply.

Yes, you can upgrade your cabin or add guests (if allowed by the cruise line) by paying the fare difference.

Missing your cruise is considered a no-show. You may forfeit your fare unless covered by travel insurance or notified in advance.

Yes, you can cancel. Refunds depend on the cruise line’s cancellation policy and how early you cancel before the departure date.

Fees vary based on the cruise line and timing. Closer cancellations can incur up to 100% penalty. We’ll provide exact terms at the time of booking.

Refunds usually take 14–30 business days depending on the cruise provider and your payment method.

Yes, some promotional or last-minute fares are non-refundable or partially refundable. Always check fare rules before booking.

Cruise packages typically include accommodation, meals, onboard entertainment, pool access, and basic amenities. Some premium services (e.g., specialty dining, Wi-Fi, shore excursions) may cost extra.

Most meals are included. However, specialty restaurants, alcoholic drinks, and premium dining may carry extra charges.

Absolutely! Many cruise lines offer kids’ clubs, family suites, waterparks, and babysitting services for family-friendly travel.

Yes. Most cruise lines offer vegetarian, vegan, halal, gluten-free meals and can accommodate medical needs with prior notice.

Visa requirements depend on the cruise itinerary. You may need a transit or tourist visa for ports visited. Our team will guide you based on your nationality and destinations.

U.S. citizens on closed-loop cruises (starting and ending in the same U.S. port) may travel with a government-issued photo ID and birth certificate, but a passport is still recommended.

The traveler is responsible for securing necessary visas. Star Tour Travel can assist with information and application support upon request.

If a visa is denied, cancellation policies will apply. It’s important to apply for visas well in advance to avoid penalties.